Promotional Fulfillment Services - About Us

PROMOFILL is an innovative and technology-driven Customer Service Solution and Third Party Fulfillment provider with over 8 years of experience in providing Business-to-Business and Business-to-Consumer solutions to various companies.

We are a first mover when it comes to technology-enabled customer service tools. At PROMOFILL, we realize that Customer Service is critical in maintaining your brand equity and in developing customer loyalty programs as well as maximizing your overall customer retention rates. PROMOFILL can offer you a broad array of one-on-one customer care solutions.

Our Customer Service Solutions are fully integrated into our fulfillment system thus offering you real-time order processing. Our integrated ordering and pick, pack and ship systems are designed to process large quantity of orders even if such orders are of multiple-line items or part numbers.

Our operational commitment is to process, prepare and ship all in-stock orders received by 1p.m. pst. on the same day.

Every program that PROMOFILL develops is customized according to your needs. Our Program Consultants work closely with you, developing processes and procedures that optimize both your customer care as well as your overall order fulfillment needs.